Nov 3, 2023
Like today’s consumer, the grocery industry is increasingly
diverse and complex. In a spinoff of our miniseries on the future
of the consumer industry, we explore the future of grocery retail
and how exponential tech such as AI and Gen AI could play a key
role in increasing grocery personalization. Kirk Ball, EVP and CIO
at Giant Eagle joins Daniel Edsall, Deloitte’s grocery sector
leader and host Bobby Stephens to discuss how grocery retailers can
deliver unique customer experiences at every touchpoint, whether
in-store or online.
For more info. on the Future of the Grocery Retail industry, visit:
https://www2.deloitte.com/us/en/insights/industry/retail-distribution/future-of-grocery-retail.html