Dec 14, 2020
Thanks for tuning in to season one of That Makes Cents! We’ll be back early next year with new, exciting episodes for season two. Be sure to subscribe so you don’t miss any updates. In the meantime, catch up on previous episodes, share with a friend or colleague, and connect with our host on Twitter @BobbyStephens...
Nov 13, 2020
How has COVID-19 changed the way we buy and sell cars? What trends are being accelerated due to new needs for social distancing and other safety measures? What impact does this have on how auto dealerships are structured? And how does this all plug into a future where virtual or contactless sales experiences are likely...
Oct 1, 2020
This year marks 35 years of Deloitte’s annual holiday survey! To celebrate, we’re taking a trip down memory lane with the leaders who were at the forefront of the retail industry over the past few decades. Former Macy’s executive Peter Sachse, who led the department store in various roles from 1980–2007, shares...
Sep 15, 2020
Jul 14, 2020
Over the past few years, we’ve seen the element of convenience become more and more important to the customer experience. As consumers demanded quicker and easier options, we’ve watched nearly every retailer adapt, or even reinvent their business models to accommodate. Where will the demand for convenience take us...